We Don't Launch New Hardware Often. When We Do, It Matters.

The Mersive Gen4 Swap Program gives Gen3 customers a clear, cost-effective path to the platform we've spent years building — with trade-in credit, renewal spend alignment, and pricing designed to make the decision easy.

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Built for Then. Rebuilt for Now.

The last time Mersive launched new hardware was in 2019. A lot of those Gen3 Solstice Pods are still running today and that's something we're proud of. We build hardware that lasts, and we don't ask our customers to swap it on a whim.

The way people collaborate has fundamentally changed. New workforce norms — hybrid meetings, distributed teams, guest presenters, and on demand collaboration — have redefined what in-room technology needs to deliver. Our Gen4 product was architected for this world — not retrofitted for it.

Gen4 is the platform we've been building toward. The Swap Program is how we bring you along.

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An Easy Decision By Design

We've structured the Gen4 Swap Program to remove the friction from the decision, financially and operationally. Return your Gen3 hardware and apply its value toward an upgraded Gen4 fleet. Your existing investment becomes the foundation for the next one. If Gen3 renewal is on the horizon, that budget doesn't have to go toward maintaining the status quo. Apply it to the swap and move forward instead. Current Gen4 pricing reflects a supply chain Mersive has purposefully retooled. Stack that with trade-in credit and it represents one of the most accessible entry points we've offered on new hardware. 

Ready for What's Next?

How the Swap Works

  • Assess your current deployment: Share your Gen3 footprint with us or your systems integrator or reseller partner. We'll map your environment and identify the right Gen4 configuration for your spaces.
  • Model the economics: We'll apply trade-in credits and align renewal spend so the transition fits your budget cycle — not the other way around.
  • Plan your rollout: Phased or full-fleet — we build a deployment plan around your environment, your timeline, and your team's capacity.
  • Swap and return: Replace Gen3 Pods with Gen4. Return your legacy hardware as part of the program.
  • Activate and manage: Once your fleet is onboarded and activated for Gen4, you'll have access to Cloud management, OTA updates, and ongoing support from day one.
Connect with Our Team
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Ready to See What Your Swap Looks Like? Let's Build This Opportunity Together.

Gen4 is the platform Mersive is building on, and the Swap Program is how we move our customers to the front of that journey as our Gen3 product approaches end of production. 

The economics are structured to make it easy. The technology makes it worth it. 

Request Your Swap Assessment Now

The Gen4 Experience in Practice

Browser-native sharing for everyone

Every user connects to share from a browser in seconds regardless of what network they're on. This includes employees, visitors, contractors, external users — no downloads and no IT support tickets.

Five seconds to connect and share

The connection process is cleaner, simpler, and faster with an intuitive user experience every step of the way, including streamlined onboarding and cloud management.

A platform that improves over time

New capabilities ship directly to existing devices with over-the-air updates, no new hardware required. The platform you deploy today will do more in six months than it does right now.

Any Room. One Platform.

Mersive Essentials

Gen4 Mini with client-less sharing, cloud management, OTA updates, and hardware-rooted security for modern collaboration

Trade-in credit available

Mersive Essentials includes

  • Digital signage and cloud management
  • Gen4 Mini hardware platform
  • Over-the-air software updates
  • NXP SE050 hardware-rooted security
  • Apply Gen3 trade-in credit toward upgrade
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Mersive Pro

Gen4 Pod with on-device AI processor, HDMI input, dual HDMI output, PoE+, two USB-C inputs, and a foundation for continued feature enhancements

Trade-in credit available

Mersive Pro includes

  • Everything in Mersive Essentials
  • On-device AI processor for intelligent features
  • HDMI input and upcoming hybrid meeting support
  • Dual 4K 60 output for advanced room setups
  • Foundation for transcription, occupancy sensing, and meeting analytics
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Security is Never Secondary

Gen4 doubles down on Gen3's best-in-class security architecture, starting with its hardware. The NXP SE050 Secure Element delivers FIPS 140-3 certified device identity with secure boot, encrypted storage, and private keys that never leave the device. A Linux OS engineered for minimal attack surface, SOC 2 and ISO 27001 compliance, and cloud-native infrastructure give enterprise IT and security teams a posture they can build policy around, from the hardware that boots the device to the platform that manages your fleet. 

 

 

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A Note for Our Channel Partners

The Gen4 Swap Program was built with our partner ecosystem in mind.

Mersive's reseller and integrator partners are at the center of how Gen3 was deployed and how Gen4 will grow. The discount credit extended to end customers is matched on the partner side, so participating in the program doesn't compress your margin.

This is also an opportunity to re-engage your installed base. Gen3 customers now have a compelling reason to revisit their Mersive deployment, and the partner who brings that conversation first is well-positioned to own the Gen4 relationship going forward.

To discuss how to bring the Swap Program to your customers, reach out at renew@mersive.com or contact your Mersive account representative.

 

Frequently Asked Questions

What does the Gen4 Swap Program include?

The Gen4 Swap Program lets you trade in your Gen3 Solstice Pods and apply their value toward Gen4 hardware, align renewal spend to the swap instead of maintenance, and access Gen4 pricing built for accessibility.

How does the swap process work from start to finish?

We assess your current Gen3 deployment, model the economics with trade-in credits and renewal spend alignment, plan a phased or full rollout, swap your hardware, and activate Gen4 with cloud management from day one.

Can the swap be customized for different deployment sizes?

Yes. We build deployment plans around your environment, timeline, and team capacity — whether you're swapping a single room, a phased rollout across campuses, or a full fleet replacement at once.

How do I track performance after swapping to Gen4?

Gen4 is cloud-managed via the Mersive Cloud with usage analytics, OTA updates, and real-time monitoring — so you can track deployment health, user adoption, and room utilization across your entire fleet.

What makes Gen4 different from other collaboration platforms?

Gen4 was architected for flexible working environments with browser-native sharing, multinetwork support, hardware-rooted security, OTA updates, and a platform that improves over time — not hardware you replace on a whim. 

Let's Future-Proof Your Fleet

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